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IT operations
Humanities IT operations
Support for faculty, staff, and student employees across macOS, Windows, Apple hardware, collaboration tools, department applications, and classroom technology.
Network engineering / systems / support
Network engineer based in California, with a background in systems support at UC Santa Cruz.
View selected work01
IT operations
Support for faculty, staff, and student employees across macOS, Windows, Apple hardware, collaboration tools, department applications, and classroom technology.
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Research technology
A frontend and containerized workflow for a faculty-led machine translation project, using Kubernetes and Docker/Podman on Nautilus research computing.
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Python / network automation
A dependency-free CLI that parses Cisco IOS-style configurations and reports security, management, switching, and routing issues with severity, line evidence, and remediation.
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OSPF / failure testing
A four-router FRRouting lab that proves equal-cost paths, injects a silent core failure, measures reconvergence, verifies reachability, and preserves machine-readable recovery evidence.
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Web / systems diagnostics
A privacy-first browser test for throughput, latency distributions, jitter, request failures, and loaded responsiveness, paired with a Windows probe for packet loss, route, DNS, MTU, and TLS evidence.
Read case study06
C++ / transport protocols
A sliding-window file-transfer protocol with per-packet acknowledgements, timeout-based retransmission, deliberate DATA and ACK loss, out-of-order reassembly, and structured packet evidence.
Read case study07
C++ / HTTP / TLS
A concurrent forward proxy that accepts clear-text HTTP, establishes verified TLS upstream, enforces reloadable hostname and IP policy, preserves response framing, and records structured access logs.
Read case studyPractical work, mostly close to the people and systems using it.
Apr 2023 — Mar 2026
UC Santa Cruz · Humanities Division
Managed support work from intake through resolution in ServiceNow across hardware, software, accounts, applications, and connectivity. Also handled device deployment and migration, Jamf-supported Apple workflows, Apple GSX repairs, inventory, documentation, audiovisual support, and technician mentoring.
2022
Accuzone Inc.
Worked between customers and technical teams, translated product information, and maintained website and marketplace content with search visibility in mind.
Most of my work sits where hardware, software, documentation, and people meet.
I started in hands-on support and am moving deeper into networking and infrastructure. I like work where the technical answer still has to make sense to the person using it.
Education
University of California, Santa Cruz
B.A. in Networking and Digital Technology · 2025
Working knowledge
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Let’s talk.
I’m open to network engineering and infrastructure roles—and willing to relocate for the right work.